VELOX CONCIERGE is committed to protecting the privacy of users of its website. This Privacy Policy explains how personal data are collected, used, stored, and protected in accordance with the General Data Protection Regulation (GDPR). By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.
Personal data are processed by VELOX CONCIERGE, a company registered in France, whose registered office is located at: 10 Rue de Penthièvre, 75008 Paris, France. The company’s legal representative Romain Loiseau is responsible for all personal data processing activities.
We collect only the personal data strictly necessary to process user requests or provide services, including:
First name
Last name
Email address
Phone number
Any information voluntarily provided via contact or booking forms
No sensitive personal data are collected through the website.
Personal data are collected and used exclusively for the following purposes:
Responding to inquiries submitted via the website
Providing information about services
Managing bookings or service requests
Ensuring proper communication with users
Personal data are never sold, rented, or shared with third parties for marketing or advertising purposes.
Personal data are processed on the basis of:
The user’s explicit consent when submitting a form
The necessity to respond to a request or provide a service
Users may withdraw their consent at any time.
Personal data are retained only for the time strictly necessary to fulfill the purposes for which they were collected, and in any case no longer than three (3) years after the last contact, unless a longer retention period is required by law or expressly requested by the user.
The website may use technical cookies necessary for its proper operation.
Analytics tools may also be used to measure website traffic and performance. When applicable:
Collected data are anonymized
No individual tracking or profiling is performed
No personally identifiable information is collected for analytics purposes
Users may disable cookies at any time through their browser settings.
Appropriate technical and organizational measures are implemented to ensure the security and confidentiality of personal data, and to protect them against unauthorized access, alteration, loss, or disclosure.
Personal data are hosted by a professional hosting provider that complies with high security and data-protection standards.
In accordance with the GDPR, users have the following rights:
Right of access
Right to rectification
Right to erasure
Right to restrict processing
Right to object to processing
Right to data portability
Users may exercise these rights at any time by contacting VELOX CONCIERGE via the contact form available on the website.
VELOX CONCIERGE reserves the right to modify this Privacy Policy at any time in order to ensure its compliance with applicable laws and regulations. Any updates will be published on this page.
For any questions regarding this Privacy Policy or the processing of personal data, users may contact VELOX CONCIERGE via the contact form available on the website.